This Agreement known as “Agreement” or “Customer Agreement” governs your use of the Site (any domain registered for use by Your Logo Here, LLC) and the Your Logo Here, LLC service (the "Service"). The Service permits customers to purchase custom merchandise properly described and agreed upon by an invoice and/or merchandise properly described on the Site. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.
Your Logo Here, LLC is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the Your Logo Here, or any other Site whose domain is exclusively owned by Your Logo Here, LLC (collectively the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Your Logo Here, LLC Your Logo Here, LLC is the owner of the Your Logo Here trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by Your Logo Here, LLC from Institutions and other third parties (the "Licensed Marks"). By using the Your Logo Here Site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. Additionally, Your Logo Here, LLC has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the FCC), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate for Your Logo Here, LLC production. You agree to not use Your Logo Here’s Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party. Any art created by Your Logo Here, LLC is the sole property of Your Logo Here, LLC and may be used as seen fit by Your Logo Here, LLC in relation to other jobs or advertisement. Your Logo Here will not be held liable for its alterations or use of said art.
Your Logo Here, LLC recognizes that you have a right to privacy, and we will not give or sell anyone specific information about you or any orders you have placed through the Your Logo Here Service except that:
(i) Your Logo Here, LLC may share information about you or an order that you have placed with a relevant Institution in order to allow such Institution to review the use of the Licensed Marks as necessary;
(ii) Your Logo Here, LLC may provide information about you and your order to its subcontractors; and
(iii) Your Logo Here, LLC may share information about you with its marketing partners and affiliates for purposes of marketing Your Logo Here.
The information collected about the use of the Site for the purpose of purchasing merchandise will be used exclusively for the purpose of understanding and improving our customers' experience with our web site and service.
Please contact Your Logo Here, LLC with any questions or concerns related to privacy by e-mailing info@yourlogohere.net
The “Order Information” is defined as that information which is required for an order to be processed. This includes all goods required, the correct breakdown of sizing, and the correct color and art along with the shipping address and billing address. An “Invoice” is a binding document that includes a list of goods to be shipped with an account of all costs. An invoice submitted by an officer, employee, contractor, or representative of Your Logo Here, LLC that is positively replied to is binding and considered a contract between both the customer and Your Logo Here, LLC for the goods specified for the amount specified. Your Logo Here, LLC reserves the right to choose which company to use to acquire a garment as long as it is of the same quality and style. The Date of Delivery is a proposed date and subject to change based on when art, Order Information, and payment is received. An invoice that has been submitted to a customer is only valid for 7 days and is non-transferable. Your Logo Here, LLC will not be held to any quote given that is not backed by an approved Invoice.
Your Logo Here, LLC accepts online payment for described merchandise via credit card or debit card. All payments sent electronically shall be securely transmitted using Secure Socket Layer ("SSL") technology. Your Logo Here, LLC may also accept payment via check or purchase order. Qualified Institutions (such as Purchasing Offices) wishing to establish group accounts and utilize purchase orders may set up special payment options by contacting Your Logo Here, LLC Your Logo Here, LLC will begin processing orders immediately upon verification that a payment has been received for merchandise purchased from Site. In the case of custom merchandise purchase from Service, processing of order will begin upon receiving all the Order Information along with approval of artwork and invoice by customer and Your Logo Here, LLC has received payment unless otherwise noted in the invoice. Payment for custom merchandize will be accepted in the form of credit card (Visa, Master Card, and American Express), cashier’s check, money order, approved business checks, personal checks under $500, established net terms, purchase order, or gold bullion. All purchases will be taxed the appropriate sales tax rate at the time the order is placed. Exemptions include orders that are purchased from and shipped to out of state or retailers who provide a valid government issued reseller’s permit who plan to resell the items purchased. If an order is cancelled after the Invoice has been agreed upon, the customer will pay a sum appropriate to the goods purchased and amount of work already done. This sum will be based on market prices and the cost of the invoice will have no bearing on said price. All outstanding payment on an order will be due upon delivery by any form described above. Your Logo Here, LLC reserves the right to withhold merchandise if customer cannot provide outstanding payment on delivery or by an approved deadline as described on the invoice. In the case of payment owed beyond two weeks of delivery, a late payment fee of 2%, or the maximum amount allowed by law, shall apply for each month of portion of a month that the invoice remains unpaid in addition to the late payment. Your Logo Here, LLC reserves the right to pursue any payment outstanding for over 30 days by means of a court order or a collection agency. Any costs incurred from collecting payment 30 days past due will be charged to the customer.
Your Logo Here, LLC orders are generally shipped within 7-10 business days after Order Information has been received and Art and Invoice agreed upon. Customers who are concerned about meeting deadlines should contact a Sales Representative. Rush orders are available for a rush charge. It is at the discretion of Your Logo Here, LLC whether to accept rush orders. All orders will be shipped by ground and will not be insured. It is the responsibility of the customer both financially and logistically to notify Your Logo Here, LLC if any order requires special accommodations, insuring, or expediency during delivery or shipment. Your Logo Here, LLC reserves the right to personally deliver, select the certified delivery agency (UPS, federal express, etc.) that shall make the delivery, or agree with the customer on a third party form of delivery or pick-up.
Your Logo Here, LLC goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Your Logo Here, LLC accepts returns and will refund payment if and when customers are disappointed by Your Logo Here, LLC merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the embellishment (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer. Your Logo Here, LLC reserves a 3% error rate on all production of 24 units or above unless otherwise stated on an invoice.
Your Logo Here, LLC will be responsible for acting only on those instructions sent to Your Logo Here, LLC that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. Your Logo Here, LLC is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. Your Logo Here, LLC is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company. The information and materials contained on the Site, including text, graphics, links or other items, are provided "as is", "as available". Your Logo Here, LLC does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials. In no event will Your Logo Here, LLC be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Your Logo Here, LLC, or representatives thereof, are advised of the possibility of such damages, losses or expenses. In no event will Your Logo Here, LLC be liable for any damage, loss, tardiness, error, or delay resulting from third party certified delivering agencies that ship, handle, or deliver merchandise or be held liable in the event that third parties agreed upon by customers who are not certified as delivery agencies cause damage, loss, tardiness, error, or delay to merchandise. In the event of customer pick-up it is the customers responsibility to pick-up the merchandise within the agreed upon time at the agreed upon location. In the event of personal delivery, Your Logo Here, LLC will be responsible for delivery unless cases where (a) delay was caused by incorrect information provided by customer, (b) customers or agreed upon third parties were not present at agreed upon location within agreed upon time, or (c) uncontrollable “Acts Of God” or road accidents cause transportation routes to be unavailable.
You agree to defend, indemnify and hold Your Logo Here, LLC and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or relating to your use of Your Logo Here, LLC Site and the Service, your violation of this Agreement, or your violation of any rights of another.
This Agreement shall be governed by the laws of the State of California and, where applicable, by federal law.
Your Logo Here, LLC reserves the right to alter the “Customer Agreement” at any point without obligation to inform the customer of changes made said “Agreement.” Changes to “Agreement” do not affect orders that have an approved invoice or full payment.